Terms of Service

Last updated: April 27, 2026

Please read these Terms of Service ("Terms") carefully before using the DROP.AI website and service at dropai.ca (the "Service") operated by DROP.AI ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding your password and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. One account per business or individual — sharing accounts is prohibited.

2. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of DROP.AI and its licensors, protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

The content generated by DROP.AI on your behalf (product pages, ad copy, descriptions) belongs to you. DROP.AI does not claim ownership over content created for your store.

3. Content and Image Usage

Images generated or provided by our Service are for informational and reference purposes only. DROP.AI does not own or claim ownership of third-party images. Users are advised not to use images provided without first verifying they hold the necessary rights, licenses, or permissions. We are not responsible for any copyright infringement arising from the use of images by users.

4. AI-Generated Content

While we strive to provide accurate and high-quality AI-generated content, we cannot guarantee its accuracy, quality, or suitability for any specific purpose. DROP.AI shall not be held liable for any errors, inaccuracies, or issues that may arise from the use of AI-generated content. You agree to use AI-generated content at your own risk and discretion, and to review it before publishing to your store.

5. Acceptable Use

The Service is intended for lawful business use only. You agree not to:

• Create content that is misleading, harmful, unlawful, racist, or that infringes third-party rights.
• Attempt to circumvent usage limits or quotas.
• Reverse-engineer or use the Service to train competing AI models.
• Share your account credentials or access with others.
• Use the Service to send spam, unsolicited messages, or engage in any abusive behavior.

6. User-Generated Content

You are solely responsible for any content you create, transmit, or display while using our Service. By creating content using our Service, you represent and warrant that you have the necessary rights, licenses, consents, and permissions to use such content.

7. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by DROP.AI. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We strongly advise you to read the terms and privacy policies of any third-party sites you visit.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall do so, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Indemnification

You agree to defend, indemnify, and hold harmless DROP.AI, its affiliates, licensors, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Service, your violation of these Terms, or any claim that content you created using the Service has caused damage to a third party.

10. Limitation of Liability

In no event shall DROP.AI, nor its directors, employees, partners, agents, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; or (iv) unauthorized access, use, or alteration of your transmissions or content.

In no event will our total liability to you exceed the amount you paid to DROP.AI in the three months preceding the event giving rise to the claim.

11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. DROP.AI does not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

12. DMCA Notice

If you believe your copyrighted work has been infringed through our Service, please notify us with the following information:

• Your electronic or physical signature as the copyright owner or authorized agent.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the infringing material and its location on the Service.
• Your contact information (address, phone number, email).
• A good-faith statement that the use is not authorized by the copyright owner.
• A statement, under penalty of perjury, that the information provided is accurate.

Send DMCA notices to: info@dropai.ca

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction in Canada. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Communications

By creating an account, you agree to receive communications from DROP.AI related to your account, subscription, and service updates via email or in-product notifications. You may opt out of marketing emails at any time by using the unsubscribe link in any email we send.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email at least 14 days before they take effect. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Service.

16. Contact Us

If you have any questions about these Terms, please contact us at: info@dropai.ca